The purpose of the challenge process is to ensure the accuracy of the Nebraska Broadband Availability Map. Everyone in Nebraska is encouraged to verify the service they receive at their home and/or business is accurately reflected on the map. If not, a challenge should be filed to correct it. The challenge process is the last opportunity to correct information on the availability map. This map will guide the allocation of BEAD funds. 

A list of advocates who can file your challenges is provided at the bottom of this page.

Link to map

How to verify your information on the Nebraska Broadband Availability Map

  1. Open the map on your browser.

  2. Go to the search bar and type in your address. As you type, it will autofill possible addresses. Select the one you want.
    map home page

  3. The map will automatically drop a pin on the area of your business or residence.
    area selection of map

  4. Zoom in until you see the outline of the building you are trying to identify with a single colored dot.
    map with pin and indicator

  5. Right-click on the colored dot identifying the specific address and scroll through the information.


  6. Verify the information on the pop-up box:
    • Green dot: The location is considered served with connectivity speeds ≥100 Mbps download/20 Mbps upload.
    • Yellow dot: The location is considered underserved with connectivity speeds between ≥25 Mbps download/3 Mbps upload and <100 Mbps download/20 Mbps upload.
    • Purple dot: The location is considered unserved with connectivity speeds <25 Mbps download/3 Mbps upload.

  7. There are three main types of map challenges:
    • Availability: The broadband service listed on the map is not offered at that location.
    • Speed: The speed listed on the map does not match the speed you actually receive. 
    • Latency: The latency you experience is over 100 ms.

  8. To see all types of challenges and evidence required, go here.

  9. If the information on the map is correct - you do not need to do anything else! 

  10. If the information on the map is wrong, you will need to collect evidence to support the challenge and contact an Advocate to submit it. Only Advocates are able to submit challenges. Advocates are defined as local or tribal governments, internet service providers, and nonprofits.

 

Contact an Advocate to your submit challenge!

Banner County School District evelyn.browne@bcswildcats.org
Buffalo County dlynch@buffalocounty.ne.gov
Center for Rural Affairs jillianl@cfra.org
Central Nebraska Economic Development District rachel.magruder@cnedd.org
City of Bennet cityceoaa@cityofbennet.com
City of Lincoln (Chief Information Officer) aeccher@lincoln.ne.gov
City of South Sioux City mandrews@southsiouxcity.org
Dawson County rick.zarek@dawsoncountyne.gov
Educational Service Unit 1 acontreras@esu1.org
Educational Service Unit 2 bunger@esu2.org
Franklin County clerk@franklincountyne.gov
Gage County ehaxby@gagecountyne.gov
Johnson County tedthevet@icloud.com
League of Nebraska Municipalities lashc@lonm.org
Nance County rhoracek@outlook.com
Nebraska Association of County Officials candace.meredith@NebraskaCounties.org
Nuckolls County Clerk of the District Court royce.gonzales@nebraska.gov
Nuckolls County Emergency Manager emergencymanager@nuckollscountyne.gov
Platte County  kimkwap@gmail.com
Plattsmouth Community Schools zschroeder@pcsd.org
Scotts Bluff County  charlie.knapper@scottsbluffcountyne.gov
Seward County Chamber & Development Partnership jacob@cultivatesewardcounty.com
Village of Sutherland clerkvos@gpcom.net
York County  robermier@yorkcountyne.gov
    • Organizations with an asterisk have volunteered to submit challenges for any Nebraskan who doesn't have a local advocate
    • If your local city or county office is not listed, call and encourage them to become an Advocate for the Nebraska BEAD Challenge Process

 

Evidence required to support challenges

You must supply evidence to the Advocate to support the challenge. Below are types of acceptable evidence for the three most common types of challenges. To see all types of challenges and evidence required, go here.

*All evidence provided may be shared with the Nebraska Broadband Office (NBO), its contractors and internet service providers.